Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Our Commitment to Privacy
At WAVELOOP, accessible from www.waveloop.dev, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We believe transparency is key to building trust with our users. WAVELOOP acts as the data controller for any personal data you supply to us.
Information We Collect
Personal Information
We collect contact details directly from you when you register for a service, subscribe to email notifications, utilize our products, participate in our events, download our content, sign up for our newsletters, or submit a query requiring our response. The personal data we collect may include, but is not restricted to, your name, email address, employer, job title, and geographical location.
Usage Information
We automatically collect information concerning your usage of our websites, platforms, and/or products. Both we and our external service providers employ cookies and other tracking mechanisms to automatically acquire information about your interactions with our websites, platforms, and/or products. This includes data pertaining to the pages you visit on our website, the services or details you search for, and the links and content you opt to access within our websites, services, and products.
Technical Data
We and our third-party service providers automatically collect data about the device(s) you use to access our website. This encompasses information about the device model you are using, as well as distinct mobile device identifiers or internet protocol (IP) address online identifiers. We also gather information regarding your internet service provider, domain name, and the browser and operating system types you are using.
Cookies and Tracking
WAVELOOP uses 'cookies'. These cookies are utilized to store data including visitors' preferences, and the specific pages on the website that the visitor accessed or viewed. We also employ log files that document visitors when they browse websites, including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and potentially the number of clicks.
How We Use Your Information
Service Provision
To deliver, operate, and maintain our websites, products, and/or services, facilitate the creation of an account for you, process payments for provided products and services, enable us to respond to your communications, address support inquiries, and confirm the legitimate use of our products and tools.
Personalization
To enhance, customize, and broaden our websites, products, and/or services, understand and analyze how you use our website, products, and/or services, and innovate new products, services, features, and capabilities.
Communications
To communicate with you, either directly or through one of our affiliates, for purposes such as customer support, providing website-related updates and other information, and for marketing and promotional initiatives. We may also send you emails/notifications and inform you of product updates and resolutions.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. Third-party ad servers or ad networks employ technologies such as cookies, JavaScript, or Web Beacons, which are integrated into their respective advertisements and links displayed on WAVELOOP.
Legal Requirements
We will reveal your information if mandated by law. We may disclose your information to law enforcement authorities upon their request, or to an unrelated third party within the context of actual or impending legal proceedings, provided such disclosure aligns with data protection legislation.
Business Transfers
We will never commercialize your information to external parties under normal circumstances.
Data Security
Security Measures
We have implemented measures to ensure that our hosting provider employs the requisite level of protection for your information and maintain appropriate technical and organizational security measures.
Data Encryption
We use industry-standard technologies to protect sensitive data during transmission and storage.
Access Controls
We maintain strict access controls and regularly review our security practices to ensure your data remains protected, including measures to detect and prevent fraudulent activities.
Your Rights and Choices
You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
Data Retention
Account Information
We retain your account information for as long as your account is active or as needed to provide you services.
Usage Data
Personal information is processed exclusively based on our legitimate interest in delivering products and services to you, and in continuously monitoring and enhancing the usability and satisfaction levels of our website, services, and products.
International Transfers
Personal data within the European Union is safeguarded by data protection laws, however, other nations do not necessarily provide equivalent protection for your personal data. Our website and certain products, services, or their components may be hosted in the United States, which implies that any information you submit may be transferred outside the European Economic Area.
Legal Requirements
If you submit a request, we are obliged to respond within one month. Some data may be retained longer when required by law or for legitimate business purposes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information below:
info@waveloop.dev
Phone
+94 71 996 7276
Changes to This Policy
WAVELOOP periodically reviews its privacy policy and publishes any updates on this web page. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.