Our commitment to privacy
Waveloop, accessible at waveloop.dev, is committed to protecting your privacy and keeping your personal information secure. This policy explains how we collect, use, disclose and safeguard information across our website, products and services. Waveloop acts as the data controller for personal data you provide to us.
Information we collect
Personal information
Details you provide when contacting us, registering, subscribing, attending events or using our services. These may include your name, email, employer, job title and location.
Usage information
Information about how you interact with our websites, platforms and products, including pages visited, searches performed, links opened and content accessed.
Technical data
Device model, identifiers, IP address, internet service provider, domain name, browser type and operating system information.
Cookies and logs
Cookies may remember preferences and visited pages. Log files may record IP address, browser, ISP, timestamps, referring or exit pages and click activity.
How we use your information
Provide and operate services
We use information to operate and maintain our services, create accounts, process payments, respond to communications and support requests, and confirm legitimate use of our products and tools.
Improve your experience
We analyze use of our website and services to improve, personalize and expand them, and to develop new products, features and capabilities.
Communicate with you
We may contact you directly or through an affiliate for customer support, service updates, product information, and marketing or promotional purposes.
Data security
Protection by design
We maintain appropriate technical and organizational safeguards, require a suitable level of protection from our hosting providers, use industry-standard technologies to protect sensitive data in transit and at rest, and regularly review access controls and fraud-prevention practices.
Your rights and choices
Depending on applicable law, you may exercise the following rights concerning your personal information:
- 01Access your personal data
- 02Correct inaccurate information
- 03Request erasure of your data
- 04Restrict how your data is processed
- 05Object to certain processing
- 06Request data portability
- 07Withdraw consent at any time
Retention and transfers
We retain account information while your account is active or for as long as it is needed to provide services. Some information may be kept longer where law or legitimate business purposes require it.
Usage data may be processed based on our legitimate interest in delivering and continuously improving our products, services, usability and customer experience.
Our website and parts of our products or services may be hosted in the United States. Information submitted from the European Economic Area may therefore be transferred to countries whose data-protection rules differ from those in the European Union.
When you make a valid data-rights request, we aim to respond within one month, subject to applicable legal requirements.
Changes to this policy
We periodically review this policy and publish updates on this page. Material changes will be communicated by posting the revised policy and updating the date shown above. We encourage you to review this page from time to time.